Resources & Support
Safety Guidance
Safety Guidance We're here for you! Commercial coffee equipment (like any service industry appliance) is inherently accompanied by risks. The list of potential dangers isn't long (yet well documented in manufacturer user manuals), but that is where ...
Basic Tools & Supplies
Basic Tools & Supplies Stash these tools under the bar for happy & healthy equipment! One way to gain confidence and agency over servicing your equipment begins with having the right tool for the job! Specifically, the right tool to perform basic ...
Welcome - Frequently Asked Questions
BRS x FAQ - What would you like to know?! Welcome to the Help Center! There is so much to know in the world of coffee equipment and like any passionate member of this community we're always curious for that extra bit of knowledge to elevate our ...
Coffee Equipment Terminology
Coffee Equipment Terminology Call this a glossary, index, or compendium! Coffee terminology varies across the industry and we at Black Rabbit Service are no strangers to speaking in a colloquial voice when describing a term, tool, or technique. With ...
Warranty Information
Warranty Information Warranty Policy on new equipment purchases from Black Rabbit Service. The warranty period starts the date the unit is originally shipped to the customer's location and ends one year thereafter. Wear and tear/preventive ...